Privacy Policy
The Meuleveld
This website is managed by:
The Meuleveld
Tempelstraat 11 - 9700 Oudenaarde (Belgium)
info@tmeuleveld.be
0032473849947
We are responsible for the processing of your personal data.
What data do we collect?
When you make a reservation or contact us, we may collect the following data:
Name and first name
Email address
Phone number
Address details
Reservation details (arrival and departure date, number of guests)
Payment details (processed via our payment provider)
Any messages you send yourself via our contact form
Waarom verwerken wij deze gegevens?
We use your data for:
Processing and managing your reservation
Execution of the lease agreement
Customer communication (confirmations, check-in info, etc.)
Payment processing
Administrative and legal obligations
Payments
Payments on our website are processed securely via Stripe.
We do not have access to your full payment card details.
These are processed directly by Stripe in accordance with their own security and privacy terms.
Online bookings
For online reservations, we use the Smoobu system.
Your data is processed via this platform to correctly manage and communicate your booking.
How long do we retain data?
We do not retain your data longer than necessary:
Reservation details: up to 7 years (statutory accounting obligation)
Contact requests: maximum 12 months if no reservation follows
Sharing data with third parties
Your data is only shared with third parties if necessary for:
Payment Processing (Stripe)
Booking management (Smoobu)
Legal obligations (e.g. accounting)
We never sell your data to third parties.
Cookies
Our website may use cookies to:
to improve the functioning of the site
to collect visitor statistics
to optimize the booking experience
You can manage or delete cookies via your browser settings.
Rights
You have the right to:
to view your data
to have your data corrected
to have your data deleted (to the extent permitted by law)
to object to processing
You can contact us regarding this via:
info@tmeuleveld.be
Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
Contact
For questions about this privacy policy, you can contact us via:
Email: info@tmeuleveld.be
Phone: 0032473849947